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Recent Posts in ‘Savvy’

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The Art of Holiday Gift Giving

It’s that time of year-time for gift giving to show appreciation for clients and partners.  I admit it – I love to show customers how important they are to our company and how much we value the relationship. Over the years we have tried a variety of things.  We have done the typical; pens, mugs, […]

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Guest Post :: 4 Types of Holiday Shoppers and How to Market to Them

By: Erika Brookes It’s a given that the holiday shopping season is the biggest, busiest, most lucrative time of the entire year when it comes to the ever-important bottom line. Stores everywhere are stuffed to the gills with eager shoppers looking for the best deal on that perfect item. Thanks to events like Cyber Monday, […]

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Holiday or Havoc?

It happened again. Fall whizzed by me and the holidays are around the corner. I am already inundated by the invitations to fundraisers and holiday events. Yes, it is important to be involved and visible in your community, but you simply cannot be everywhere. When you own or manage a small business you wear many […]

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You are Fired!

You are fired! Those can be the worst or the best words you might ever hear, and time has a way of changing your perspective.  I started my career in broadcasting and by all accounts, I was pretty successful. I was promoted several times, won awards, and had a great following. That’s the good news. […]

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Guest Post :: Protect Your Business from Cyber Attacks

By: Melissa Davidson One of the many bad things about cybercrimes is most companies don’t know they’ve been hacked until it’s too late. Meanwhile, cybercrimes are one of the most commonly reported types of fraud (44%) and also one of the top “man-made” risks businesses face, according to statistics by Boston University. With that being […]

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National Women’s Business Week

Back in 1928 a celebration began to honor business women. Think about it- 1928! The celebration is attributed to Emma Dot Partridge who was the executive secretary for the National Federation of Business and Professional Women’s Clubs from 1924 through 1927. It is held the third week of October each year. The U.S. Small Business […]

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Guest Post :: Three Ways to Promote Employee Health

By: Melissa Davidson Workplace culture that encourages competition – spoken or not – is perfectly normal and some people even thrive on it, but it also puts a lot of pressure and stress on employees. If employees’ mental and physical health starts to erode because of too much stress, a decline in morale could result. […]

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The Road Ahead

As a small business owner I spend a good deal of time reading business news, the latest business books, and blogs. My goal is to try and stay current, and even more importantly, focus on the future. There is no doubt it is difficult to find a good balance between what must be done day-to-day […]

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Lessons from Inventors

This week I had the opportunity to speak at the Michigan Inventors Coalition Inventors Expo which drew attendees from more than just our state. It was an energetic, creative group who was there to learn from a variety of experts and fellow inventors. The products ranged from a device that allows a guitarist to play a harmonica […]

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Guest Post :: Why Customer Complaints are an Opportunity to Cherish (not fear)

By: Liz Burton If you work in customer service or a customer-facing role, you probably wince at the thought of having to handle an irate customer as they aggressively list numerous problems with your service. Feeling exasperated is understandable, but why not consider adopting a more positive attitude to the situation? Most people feel tense […]