You are fired! Those can be the worst or the best words you might ever hear, and time has a way of changing your perspective. I started my career in broadcasting and by all accounts,
By: Melissa Davidson One of the many bad things about cybercrimes is most companies don’t know they’ve been hacked until it’s too late. Meanwhile, cybercrimes are one of the most commonly reported types of fraud
Back in 1928 a celebration began to honor business women. Think about it- 1928! The celebration is attributed to Emma Dot Partridge who was the executive secretary for the National Federation of Business and Professional
By: Melissa Davidson Workplace culture that encourages competition – spoken or not – is perfectly normal and some people even thrive on it, but it also puts a lot of pressure and stress on employees.
As a small business owner I spend a good deal of time reading business news, the latest business books, and blogs. My goal is to try and stay current, and even more importantly, focus on
This week I had the opportunity to speak at the Michigan Inventors Coalition Inventors Expo which drew attendees from more than just our state. It was an energetic, creative group who was there to learn from a
By: Liz Burton If you work in customer service or a customer-facing role, you probably wince at the thought of having to handle an irate customer as they aggressively list numerous problems with your service.
I have to admit it. I am a sports junkie. I found myself glued to the Olympics the past two weeks watching sports, some I had actually never heard of…things like canoe slalom. While everyone
Payment Card Industry (aka PCI) compliance is a set of practices that govern data security across an extensive series of credit and debit card payments. Businesses must comply with these requirements outlined by the PCI
It is a tradition in my religion to do a short memorial service at various times after a family member dies. This week it will be three years since my mom, Ann, passed away and